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  • 03/15/2012  05:07 am  03/15/2012 05:07 am
  • Posted by Admin User  Posted by Admin User

Notice: ATS Upgrade on March 22, 2012

In order to continue providing our same high level of service, we are notifying you regarding power maintenance being performed in the Data Center on Thursday 22nd March 1:00AM CST. 

During this maintenance window the current temporary ATS unit will be replaced with a new upgraded unit.  This maintenance is in response to a previous outage on 8/10/2011 when an automatic transfer switch (ATS) failed and a temporary replacement was installed. As mentioned in the resolution to that outage, a further maintenance window would be required upon replacement of the temporary ATS.

We aim to perform the replacement without any power outage and have brought in a significant capacity of backup power batteries. However, there is the possibility of a brief power outage and as such we are notifying clients ahead of time should any interruption to services occur during this window.

MAINTENANCE WINDOW: Thursday 22nd March 1:00AM to 1:30AM CST
REASON FOR MAINTENANCE: Replace & Upgrade ATS for backup power in the Data Center
SERVICES IMPACTED: Connectivity to your hosting service may be interrupted as servers are power cycled

Please accept our sincere apologies for any inconvenience caused. If you have any technical concerns regarding this notice, please use the Submit Ticket link to contact the support team.

If you have any feedback regarding this notice, please email isaiah@africanstarline.com

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